We will always stay alert in pursuit of customers’ happiness.
SK Networks Co. Ltd. (hereinafter “the Company”) highly values users’ personal information and is exerting utmost efforts so that users can use the official SK Networks website (hereinafter “this Website”) and, at the same time, have their private information protected when it is given to the Company online. Accordingly, the Company has instituted the Privacy Policy (hereinafter “the Policy”) to comply with relevant laws and regulations including the Personal Information Protection Act.
Through this policy, the Company informs users the purposes and methods for using personal data provided by them, as well as the safeguards implemented for personal information protection. This policy is prominently disclosed on the front page of the Company website to ensure easy accessibility for users at all times. It may be subject to periodic changes in accordance with procedures specified for continuous improvement, such as changes in relevant laws, guidelines, or internal operational policies of the Company. In the event of amendments to this policy, the Company will promptly publish the applicable changes on its website to ensure accessibility for users. Users are encouraged to review this personal information processing policy periodically when visiting the website.
Most services on the Company’s website are freely accessible and do not require advance registration of personal information. However, the following services may require minimal personal data to ensure better service quality.
To collect personal information from users, the Company has established a separate consent process. The Company provides a mechanism, including “Agree” and “Disagree” buttons, through which users can consent to the collection and use of their names, email addresses, and contact information. Users who click the “Agree” button are considered to have consented to the collection and use of their personal information.
Under the Personal Information Protection Act, the Company collects and utilizes the following categories of personal information:
Classification | Personal Information to be Collected | Intended Purpose | |
---|---|---|---|
Essential | Customer inquiry, Business proposal | Personal name / email address | To identify users intending to use services / To respond to inquiries |
Optional | Customer inquiry | Contact information | To respond to inquiries |
※ When a user utilizes a service, the following personal information may be automatically generated and collected:
- Connecting IP data.
The Company utilizes the collected personal information solely for verifying user identity and ensuring timely response regarding customer inquiries and business proposals. If there is a change in the purpose of use, appropriate actions are taken, including obtaining additional consent in accordance with relevant laws and regulations.
To protect the personal information of children under 14, the Company chooses not to collect personal information from children by permitting membership applications only from individuals aged 14 years or older.
The Company utilizes specialized processing contractors to handle certain aspects of user service maintenance operations. Those contracted entities are prohibited from using personal information for purposes other than those specified in the contract. In addition, the Company regularly monitors and supervises those processing contractors to prevent any unauthorized use of personal information. Prior to engaging in any processing operations, the Company provides advance notice to users.
Personal Information Processors | Contracted Processing Scope |
---|---|
SK Inc. C&C | IT system maintenance |
The Happy ICT Foundation | Website operation and management |
SK university (mySUNI) | Training and testing for executives/employees Reimbursement of training expenses through employment insurance |
The Company processes and retains users’ personal information for the duration of their use of services provided by the Company, such as customer counseling or business proposals. Personal information is promptly deleted when there is no longer necessary for the intended purpose, when the user’s personal information is no longer needed.
However, personal information may be retained for a specified period as outlined below, for the purpose of confirming rights and obligations related to transactions, etc. under relevant laws and regulations, including the Act on the Protection of Consumers in E-Commerce, etc.
- Records of consumer complaints or dispute resolution: Act on the Protection of Consumers in E-Commerce, etc., for a period of 3 years
Personal information stored in electronic files is deleted using technical methods that render record reproduction impossible. Other records, printed materials, hard copy documents, etc., containing personal information, are destroyed using an automatic shredder or through incineration.
This website does not utilize cookies. A cookie is a small data file sent from a HTTP server to a user’s browser and stored in the user’s computer hard disk drive.
Users can configure their browser settings to accept all cookies, receive notifications before cookie installation, or reject all cookies. Cookies expire upon closing the browser.
The Company will not disclose confidential information obtained through business operation or personal information provided by users, and will take appropriate measures to ensure such information remains confidential, except in the following circumstances:
Even in the aforementioned cases, the Company will endeavor to ensure that information is not indiscreetly disclosed against its original purpose of collection and use.
This website may provide users with links to other companies’ websites or materials. In such cases, as we have no control over third-party sites and materials, we do not guarantee and assume no liability for the usefulness of services or materials provided in this manner.
When clicking a link on this website to a page on another site, users are requested to review the policies of the linked website, as its personal information processing policy is independent of ours.
Users can request access to, correction of, or deletion of their personal information registered on this website at any time. Requests for deletion can be directed to a contact identified in “14. Personal Information Protection Officer and Manager” over the phone or by email.
If a request for access to personal information or suspension of its processing is submitted, the Company reserves the right to refuse the suspension of processing if there is a specific supporting provision in a law, etc.
When a user requests correction of an error in their personal information, the relevant personal information will not be processed or provided until the correction has been completed.
If personal information containing an error has already been provided to a third party, we will promptly notify the third party of the correction results.
The Company highly values user postings and takes every measure to ensure they remain unaltered, undamaged, or deleted, except in the following cases:
To maintain decency on social media, this website reserves the right to delete or replace with symbols, etc., any part of a third party’s identity disclosed without their consent. If a post can be moved to a thread on a different topic, the process of moving it will be disclosed to avoid unnecessary misunderstanding. In other cases, posts may be deleted after providing explicit or individual notice.
Pursuant to Article 29 of the Personal Information Protection Act, the Company takes the following technological/managerial and physical measures to ensure security:
Users are always entitled to sincere responses, and this website values their feedback. To facilitate communication with users, the website of the Company provides a link to customer help desk. Inquires and counseling requests will be sincerely responded to within 24 hours from acceptance thereof. Yet, inquiries and requests received after the close of business hours or on weekends or public holidays are to be processed on the immediately following working day. Other inquiries or counseling requests concerning personal information may be filed to the following channels:
This website does its utmost to ensure the security of necessary information for users. The chief privacy office takes full responsibility for breaches against the commitments notified to users in connection with personal information protection. However, we do not take liabilities for damage to information caused by unexpected incidents from the risks of basic network architecture such as hacking, etc. in spite of technological measures specified in relevant laws and regulations including the Personal Information Protection Act or various disputes arising in relation to user postings. Chief privacy officer and contact for processing personal information of members are as follows and we will respond promptly and sincerely to personal information-related inquiries.
This Personal Information Processing Policy was established on June 14, 2006 and amended on May 7, 2024. Addition, deletion or revision hereto in line with changes in government policies or security technologies will be notified on this website no later than seven days prior to applicable amendment.